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Support

The goal of Metrohm-Peak has always been customer satisfaction. Our solutions based approach to instrument sales is a product of our beginnings as a contract laboratory. Our support department offers various services to fulfill the commitment to be more than a hardware provider. We understand that no two customers are alike and are structured to meet the changing needs of every customer with services that ensure individual success. Guaranteed onsite service in the time frame you require is just one example of that fulfillment. We provide service agreements to meet any demand and with guaranteed 48-hour onsite service, we are setting a new standard in customer support. Don't believe us? We can't blame you. Just call us and let us put you in contact with the people that know - our customers. For more information about our support services, please contact us by your method of choice.

Technical Support | Onsite Service | Service Agreements | PM Agreements | IQ/OQ | Validations | User Training | Customized Needs

Business Hours: 8:00 a.m. to 6:00 p.m. CST
Phone: 800-410-7118
281-484-5000
Fax: 281-484-5001
Address: 12521 Gulf Freeway
Houston, TX 77034
Email: info@mp-ic.com
Customer Support: 800-410-7118, menu option 5
techsupport@mp-ic.com
Contract Lab: 800-410-7118, menu option 4